Purchase Order Terms & Conditions

1. Purchase Order Allocation

Submitting a Purchase Order (PO) confirms your allocation of funds toward future campaigns on StreamerDap. These funds will be applied to streamer sponsorships based on your campaign selections.

2. Invoicing & Payment Terms

Invoices are issued upon PO submission. If you are represented by an agency, the invoice will be sent to your agency directly. All invoices are due within sixty (60) days of the invoice date (Net 60), and may be paid via accepted methods including credit card, ACH/bank transfer, PayPal direct, or other options listed on the invoice.

3. Late Payments

Unpaid invoices past the due date are subject to a late fee of ten percent (10%) of the total invoiced amount. Accounts with outstanding balances may be temporarily suspended until payment is resolved.

4. Invoice Disputes

Any invoice discrepancies must be submitted to support@streamerdap.com within seven (7) days of the invoice date. Disputes received after this period may not be eligible for review.

5. Campaign Budget Allocation

Budgets for each Campaign or Flight are distributed to streamers on a first-come, first-served basis until the campaign budget is fulfilled or the campaign end date is reached. Final billed amounts may vary slightly from the budgeted amount to ensure spend does not exceed the limit set by you.

6. Streamer Rates & KPIs

Streamer rates are based on each streamer’s average concurrent viewership (CCV) over the past 30 days on Twitch. Once a campaign launches, these rates are fixed. Actual CCV and performance metrics are reported after each stream within the campaign dashboard.

7. Sponsorship Deliverables

Sponsorship logos are displayed for up to fifteen (15) minutes per placement. Promotional links appear in chat every 1–3 minutes, depending on the streamer’s chosen setting. StreamerDap tracks the number of chat link clicks; however, third-party tracking must be handled by the client.

8. Streamer Participation & Availability

While streamer participation is encouraged, it is not guaranteed. Participating streamers will have Video On Demand (VOD) links and detailed reporting available post-stream as proof of delivery. Streamers may voluntarily provide verbal or chat promotion, but it is not required.

9. Content Violations & Brand Safety

Streamers must adhere to your brand guidelines if provided. If a logo is hidden or reduced to less than 5% of the visible stream area, or if a streamer violates brand requirements or attempts to sabotage a campaign, please report the issue through the campaign report dashboard or via email. We will investigate within three (3) business days. Confirmed violations will result in budget reallocation. Reports submitted more than fourteen (14) days after the stream date may not be eligible for review.

10. Refund Policy

Unused PO balances are non-refundable. All funds submitted via PO should be allocated to campaigns before expiration or agreement end.